Privacy Policy
Effective Date: 03 Aug 2025
Zenioro (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, located at https://zenioro.com, and related services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide
When you use Zenioro, you may provide us with:
Personal Information: Name, email address, phone number, and location (especially when raising a query).
Query Information: Details you submit when contacting a senior living community via our platform.
Support Requests: Any communication you send through our contact or help forms.
b) Information We Automatically Collect
When you visit our site, we may collect:
Usage Data: Pages visited, time spent, referring pages, and click behavior.
Device & Browser Info: IP address, browser type, operating system, device type.
Cookies & Tracking Technologies: We use cookies to personalize your experience and understand usage patterns. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information to:
Respond to your queries or support requests
Match you with relevant senior living communities
Improve our website, services, and user experience
Send updates, resources, or reminders (if you’ve opted in)
Monitor usage patterns and improve performance
Ensure safety, legal compliance, and platform integrity
We do not sell your data to third parties.
3. How We Share Your Information
We may share your information:
With senior living communities, only when you raise a query through our platform
With service providers who help us operate our website (e.g., hosting, analytics)
If required by law, legal process, or to protect our rights and users
During a business transfer, such as a merger or acquisition, in accordance with applicable laws
We do not allow communities to contact you directly without your request or consent.
4. Your Choices
You have the right to:
Access or update your personal information
Request deletion of your data (where applicable)
Opt out of marketing communications at any time
Disable cookies through your browser settings
To make a request, please email us at [insert contact email, e.g., hello@zenioro.com].
5. Data Security
We use reasonable physical, technical, and administrative safeguards to protect your data. However, no system is 100% secure, so we encourage you to use caution and protect your account or devices.
6. Third-Party Links
Our site may contain links to third-party websites (e.g., external communities, blog resources). We are not responsible for their content or privacy practices. Please review their privacy policies separately.
7. Children’s Privacy
Zenioro is not intended for use by children under 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If changes are significant, we may notify you via email or on-site messaging.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: support@zenioro.com