HCAH Neuro & Stroke Rehabilitation Center, Santoshpur, Kolkata

50 Beds community
Santoshpur
- City center, Near hospitals
22 kms from nearest airport
Room options - Standard single occupancy, Standard double occupancy Rooms
Top rated, Near hospitals
4.7
747

Reviews

Operational since 2023
Managed by
HCAH

Community highlights

Skilled Nursing Staff Available
Licensed nurses on-site to provide expert medical care and health monitoring when needed.
Nutritious Dining Options
Freshly prepared meals catering to different dietary needs.
Close to Top Hospitals
Located near leading tertiary hospitals for quick access to advanced medical care.
Senior-Friendly Interiors
Thoughtfully designed interiors with safety features and accessibility in mind.
Safety and Security
Secure campus with 24/7 surveillance and emergency systems.

About this community

HCAH Assisted Living in Kolkata is a warm and professional assisted living facility dedicated to enhancing seniors’ physical, emotional, and social well-being. The community provides a nurturing environment where residents receive individualized care and enjoy a sense of comfort and belonging. It offers assisted living, dementia care, senior day care, and medical rehabilitation programs. Each plan is tailored to meet personal health needs, ensuring that seniors live with dignity, companionship, ...

Health care & safety

Assisted Living Plans

Assisted Living
Memory Care
Post Operative Care
Recovery and Rehabilitation
Terminal Care
Stroke Care
Alzheimer’s Care

Care Services

In-house doctor
Skilled nursing care
Option for dedicated nurse
Medicine management
Oxygen management

Safety

Emergency call button
Grab rails
Fall alarm
First aid kit

What this community offers

Amenities

Elevator
Wheelchair access
Library
Dining area
Multi purpose hall
Mini theatre

Support Services

ADL assistance
Housekeeping
Laundry
Salon

Additional Services

Transportation assistance
4.7

What reviews say

Reviews for this rehabilitation centre are highly polarized. Many families praised the medical team, physiotherapists, and nursing staff for their professionalism, attentive care, and role in patient recovery. Several reviewers highlighted clean facilities, warm staff behaviour, and visible improvements in mobility and health.
However, a significant number of reviewers shared extremely negative experiences, citing severe mismanagement, poor hygiene, untrained staff, billing irregularities, and negligence in patient care that allegedly led to critical health issues. Complaints of misleading communication, lack of accountability, and prioritization of profit over care were also common.
Overall, while some patients reported strong recovery outcomes and compassionate service, others described the experience as distressing and unsafe creating a sharply divided perception of the centre’s reliability and quality of care.

Where you'll be

HCAH Neuro & Stroke Rehabilitation Center is situated in Santoshpur, Kolkata. The facility enjoys excellent connectivity through the Eastern Metropolitan Bypass and is about 22 km from Netaji Subhas Chandra Bose International Airport. It is surrounded by reputed hospitals, residential neighborho...

Useful information for visitors & attendants

Visiting Hours: Open 24 hours
Community offers: Guest Parking, Meet and chat visitors room

About the provider

HCAH
HCAH (HealthCare atHOME) is a healthcare provider delivering post-acute care services across rehabil...
55,000 per month

Frequently asked questions

Are family members allowed to stay overnight with the resident?

Stay of family members, within premises, is not encouraged for the resident’s own welfare. It may be a cause for concern because seniors with dementia often take time to readjust after a night stay by a family member. The stay might also disturb the routine of your loved one and other residents.

How do you handle emergencies?

HCAH has all emergency protocols in place, including those for medical situations, fire, and falls. The team is well-equipped and trained to manage emergencies efficiently.

Are there any visiting hours?

HCAH follows an open-door policy, allowing family members to visit during regular hours. However, it is recommended that visitors observe rather than actively participate in routine activities, enabling caregivers to build rapport with residents. Prior scheduling is appreciated to minimize disruption to the residents' structured and healthy routine.

Is basic nursing service a part of the Assisted Living Residence package?

HCAH provides 24X7 Nurse cover. Nursing team stays within premises. Most of the basic nursing care requirements are done in-house and are part of the service fee. This includes:

Medication Management
Diabetes Management (Sugar charting, Insulin administration)
Diaper and Bedsore Management
Catheter Management
Administering IV/IM Drugs
Regular Vitals checkup & monitoring
Ryle’s tube feeding
All emergency care- Oxygen administration, CPR, suctioning

What is the process of admission?

HCAH offers a simple and hassle-free admission process, with support provided at every step. It begins with filling out the contact information form, followed by scheduling a visit to the facility. Families then share medical documents, after which a medical assessment is conducted. The process continues with signing the residency agreement, making the booking deposit, planning the logistics of the move, and finally, welcoming the resident to their new HCAH home.

Can I personalize the room and bring my own furniture?

HCAH encourages residents to personalize their living spaces with their own furnishings, artifacts, and picture frames. Special pieces of furniture with emotional value are also accepted, provided they can be accommodated within the space.

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HCAH Neuro & Stroke Rehabilitation Center, Santoshpur, Kolkata

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Where you will be

HCAH Neuro & Stroke Rehabilitation Center is situated in Santoshpur, Kolkata. The facility enjoys excellent connectivity through the Eastern Metropolitan Bypass and is about 22 km from Netaji Subhas Chandra Bose International Airport. It is surrounded by reputed hospitals, residential neighborhoods, and local conveniences, making it a well-located and accessible choice for patients seeking specialized neuro and stroke rehabilitation care.