KITES Premium Senior Care Centre, Banjara Hills, Hyderabad
Premium assisted living providing dementia and alzheimer's care located in Banjara hills
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What reviews say
The facility is appreciated for its compassionate end-of-life support, attentive medical care, and clean, secure environment. Many highlight the dedication of the nursing and physiotherapy teams, the respectful treatment of residents, and the emotional comfort provided to families.
However, several reviewers raise concerns about untrained staff, billing discrepancies, communication gaps, and instances of medical negligence. Issues like poor nurse training, lack of emergency protocols, and inconsistent service quality were also noted by some.
Overall, the facility receives mixed feedback while many experienced excellent care and support, others reported operational and medical shortcomings. This indicates that while the centre has strong infrastructure and potential, service consistency remains an area for improvement.
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Frequently asked questions
What kind of services does KITES Senior Care offer?
KITES Senior Care operates Assisted Care centers and provides Geriatric care at Home and at our Senior Living facilities. It also offers Transition & Rehab Care, Palliative Care & Hospice, Dementia & Alzheimer’s Care.
What kind of geriatric care does KITES provide?
KITES Senior Care provides a comprehensive range of specialized geriatric care services. These include step-down care to support individuals transitioning from a hospital or rehabilitation facility back to their home or senior living community, supportive care to assist with daily activities such as bathing, dressing, and medication management, and rehabilitative care aimed at helping individuals recover from illnesses or injuries and regain independence. Preventive medical care is also offered to help seniors maintain their health and reduce the risk of age-related illnesses. The expert team at KITES focuses on delivering high-quality care that promotes health, independence, and quality of life for every resident.
How are medical emergencies handled? Is a doctor available on-site?
The community provides 24/7 clinical care with regular doctor visits and daily health check-ups by nurses. It is equipped with advanced medical instruments, oxygen cylinders, and an in-house ambulance to handle emergencies efficiently. A hospital-like ICU facility is also available within the campus to ensure timely and effective medical response.
What daily activities or engagement programs are offered?
A variety of activities are offered to keep residents active and engaged. These include walks in the park, temple visits, regular exercise sessions, yoga, meditation, music therapy, and access to a library with books and media. Group events such as festival celebrations, movie screenings, and health and spirituality talks are organized regularly. Nature and Ayurveda retreats are also conducted within the city.
Is housekeeping provided? How often? Are laundry and linen services included? How often?
Yes, a dedicated housekeeping team maintains the cleanliness of the facility, ensuring a comfortable and hygienic environment. Laundry services are handled daily, and household repairs are managed promptly to maintain the overall upkeep of the premises.
Do you offer specialized care for dementia, Parkinson’s, or Alzheimer’s?
Yes, the community has a dedicated unit for seniors with Alzheimer’s and other forms of dementia. A team of experienced care attendants and counsellors provides personalized support, focusing on identifying and addressing the root causes of memory loss. Care attendants assist with daily activities and companionship, ensuring comfort and cognitive stimulation through tailored activities.
